Small Administrative – Wider Society Office (One Stop Service) operates in line with the general principles in the form of one stop service through concise, swift, creative, transparent, disclosed and accountable procedures. Agreements on important issues in relation to the SEZ development and management shall be made through the Economic Administrative Committee/Board. In case the discussion with concerned sectors is necessary, the Small Administrative – Wider Society Office will be the one stop service provider in providing information and solving issues of the investors and service providers in the zone based on the determined date and time. Levies and service fee shall be openly announced and sticked at the Small Administrative – Wider Society Office.

Basic functions of Small Administrative – Wider Society Office (One Stop Service)

Small Administrative – Wider Society Office (One Stop Service)is the service centre in SEZ development and management, starting from receiving documents or proposals of investors, service provider throughout the solution, approval and return of the document to the entrepreneurs. These generally include:

1. Land Title Deed;
2. Enterprise Registration Certificate;
3. Import-Export (raw materials, machineries, construction materials, goods and others);
4. License on labour import (identity card and labour card);
5. Tax-Customs collection (salary and value added tax);
6. License on construction of office buildings, service centres, supermarkets and factory;
7. License on environment;

Procedures of Small Administrative – Wider Society Office (One Stop Service)

1. Conditions of the proposer

• Person or legal person(both domestic and foreign);
• Land use license for SEZ (rented with developer);
• Criminal record excerpt No. 3. (for Lao citizen);

2. Documents required for applying for an approval

• Application for investment (as per the form of SEZ);
• Land use license issued by the Zone Administrative Committee (rental has been paid);
• Business partnership contract (if there are several investment parties);
• Copy of ID card, copy of family book and criminal record excerpt No. 3 (for domestic investors);
• Copy of passport and brief biography of investor (for foreign investors);
• Power of Attorney (as per the form of SEZ).

3. Procedures of Enterprise Registration Certificate issuance and renewal

• After receiving the utilisation right certificate of the lease land, the investor submit the investment application, together with other relevant documents, to the One Stop Service Office for consideration;
• Administrative Committee/Economic Administration Board issues the Enterprise Registration Certificate (as per the form of SEZ) no later than 3 days with 1 year validity for each issuance. After expiration, the One Stop Service Office shall be advised to renew the certificate for the following year;
• Before approving the Business Registration Certificate for the following year, the SEZ Administrative Committee must examine to find out whether the investor has already completely followed the customs-tax commitment, salary tax and other commitments or not.

 

 

4. Cancellation of Enterprise Registration Certificate

The Administrative Committee/Economic Administration Board is entitled to cancel or withdraw the approved Enterprise Registration Certificate and other promotion policies if it is found that the investor is not able to operate the business and procure 30% (thirty per cent) of the registered capital within 365 days (three hundred sixty-five days) after receiving the Enterprise Registration Certificate (is not entitled for the Enterprise Registration Certificate renewal).

1. Documents required for license application

• Application for stamp making (as per the form of SEZ);
• Enterprise Registration Certificate.

2. Procedures of license application

• Submit application and enterprise registration certificate to One Stop Service Office of the zone;
• Administrative Committee/Economic Administration Board verifies the documents and coordinates with concerned sectors (if needed) and issue the stamp use certificate (as per the form of SEZ).

1. Documents required for applying for the approval

• Enterprise Registration Certificate;
• Application for goods import-export customs exempt (as per the form of SEZ);
• Purchase orders and import-export invoice and packing list.

2. Procedures in applying for the approval

• The investor submits the proposal and other relevant documents to One Stop Service Office;
• SEZ Administrative Committee/ Economic Administration Board issues the certificate (as per the form of SEZ);
• Declare the certificate and other relevant documents to customs-tax officers at goods import-export check point for their facilitation;
• Import the goods according to the regulations at the customs-tax checkpoint;
• If the goods are imported for service and trading, customs-tax laws for imported goods must be implemented.

1. Documents required for license application

• Enterprise Registration Certificate;
• Complete plan and technical construction plan certified by a construction and design company;
• Land use certificate.

2. Procedures of applying for a license

• Submit the application and relevant documents to One Stop Service Office (as per the form of SEZ);
• Zone Administration Committee verifies the documents and coordinates with the concerned sectors (if needed) to issue the license within 5 working days (as per the form of SEZ);

1. Documents required for the license application

• Application for the license (as per the form of SEZ);
• Enterprise Registration Certificate.

2. Procedures of applying for the license

• Submit the application and enterprise registration certificate to Small Administrative – Wider Society Office;
• Zone Administration Committee verifies the documents and coordinates with the concerned sectors, then issues the certificate (as per the form of SEZ).

Investors are entitled to import families, skilled workers and foreign experts in accordance with an appropriate quota set by SEZ Administrative Committee/ Economic Administration Board. Requesting an approval for manpower and working duration shall follow the below procedures:

1. Conditions of foreign labourers to be imported to work

• Be skilled workers, technical knowledge levels are consistent with the required positions;
• Have clear biography and never been jailed or convicted of any criminal offenses;
• Must follow the Lao regulations, laws and traditions;
• Healthy, no communicable disease.

2. Documents required for approval

• Application for foreign worker import (as per the form of SEZ);
• Labour contract;
• Biography of foreign workers (as per the form of SEZ);
• Educational certificate;
• Health certificate of foreign workers;
• Copy of passport;
• 4 photos of 3×4 size.

3. Procedures of consideration

• The developer proposes and declares the list of name, nationality, position and duration of each person, as well as the relevant documents, to the One Stop Service Officer;
• SEZ Administrative Committee verifies and issues the labour import certificate (as per the form of SEZ);
• Administrative Committee/ Economic Administration Board verify, follow up and regulate the foreign labourers working in the SEZ based on the Work Permit and ID Card.

4. Documents required for ID Card Application

• Application for ID Card; (as per the form of SEZ)
• Concession Registration Certificate (for developer);
• Enterprise Registration Certificate (for investors);
• Certificate from your company (for administrative officers and labourers);
• Labour contract;
• Copy of identity card,copy of family bookand criminal record excerpt No. 3 (for Lao citizen);
• Copy of passport;
• Health Certificate;
• 2 photos of 3 x 4 size.

5. Documents required for Work Permit Card

• Application for Work Permit Card; (as per the form of SEZ)
• Certificate from your company (for administrative officers and labourers);
• Labour contract
• Copy of identity card, copy of family bookand criminal record excerpt No. 3 (for Lao citizen);
• Copy of passport
• Health Certificate;
• 2 photos of 3 x 4 size.

6. Procedures of consideration

• Submit an application for ID card/work permit card and other relevant documents to Small Administrative – Wider Society Office;
• Economic Administrative Committee/Board verifies the documents and coordinates with concerned sectors for the ID card and Work Permit card issuances.